Customer use case


Fresh, frozen, or canned, Bonduelle vegetables are part of the day to day lives of millions of consumers in over 100 countries. 

Beyond complaints management, easiware has become the pivot between the brand and its consumers.

Discover how Bonduelle :

  • Implemented a Customer Relations solution with the rise of social networks
  • Centralises all its consumers' requests in a unique management flux 
  • Has gained visibility for an improved monitoring of its activities 

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In accordance with French and European legislation for the protection of personal data, you are informed that the information you provide to us is being processed and is necessary to answer you. The information required to be provided is indicated by an asterisk and the absence of provision thereof may not allow us to take into account your request. The information is collected by EASIWARE, responsible for processing and receiving the data. You have the right to object for legitimate reasons, access and rectification of personal data concerning you. If you wish to exercise any of these rights, we invite you to send your request in writing accompanied by a copy of a valid identity document, certified true to the original, dated and signed at the same time. following address: EASIWARE, 16 rue Médéric, 75017, France or by e-mail at