Use case Caudalie

Over the last 20 years, Caudalie has become a major cosmetics brand on the market thanks to its innovative products based on care formulas drawn from vines and grapes.

"Our calling is to be listening to our customers and answer their questions efficiently."Marine Ricklin, Customer Service Manager, Caudalie.

Discover how Caudalie :

- Benefits from a unique platform for its consumer service, over all countries
- Provides a personalised answer to each customer
- Included its customer loyalty program in its consumer service
- Has access to high added-value reporting for all services in the company

Have a nice reading!

In accordance with French and European legislation for the protection of personal data, you are informed that the information you provide to us is being processed and is necessary to answer you. The information required to be provided is indicated by an asterisk and the absence of provision thereof may not allow us to take into account your request. The information is collected by EASIWARE, responsible for processing and receiving the data. You have the right to object for legitimate reasons, access and rectification of personal data concerning you. If you wish to exercise any of these rights, we invite you to send your request in writing accompanied by a copy of a valid identity document, certified true to the original, dated and signed at the same time. following address: EASIWARE, 16 rue Médéric, 75017, France or by e-mail at marketing@easiware.fr

Caudalie

Fill in the form to access the use case

Vous voulez en savoir plus sur easiware ?